Your information

Privacy notice

This notice explains what happens to information you share with GIST VINE.

Last updated 10 September 2026

Who is responsible?

Maiark Limited operates GIST VINE and is responsible for deciding how personal information collected through this pilot is used.

What we collect

Your written response or voice recording.
Optional topic choices added to a GIST Trends response.
Your first name, age range, age in years, gender, country, state, county or province, town or city, email and phone number, when you choose to provide them with a response.
Your town or city and conversation preferences when you register for a live conversation.
Feedback about why you decided not to share.
A random participation-session reference when you open a conversation. This lets us count sessions that end without a response. It does not contain your name or contact details.
Your verified sign-in email when you choose to open a contributor or client view.
Your consent choices and the date and time of your submission.
Basic technical and security information needed to operate and protect the site.

Open questions can invite personal experiences. Please avoid naming other people or sharing highly sensitive information unless it is genuinely necessary.

Why we use it

To understand what people are experiencing and connect recurring themes.
To produce anonymous What We Hear learning and privacy-safe What We See participation counts.
To contact you about live conversations or future learning when you ask us to.
To understand what makes participation easier or harder.
To match a verified contributor with only the demographic view they chose to provide.
To provide subscribed clients with secure aggregate analysis and their own custom conversation workspace.
To keep the platform secure and respond to privacy requests.

Our lawful reasons

We rely on your consent to use contributions and optional contact details for the purposes explained when you submit them. You can withdraw that consent. We rely on legitimate interests to secure and improve the service, and on legal obligations when handling information-rights requests.

Who can see it

Authorised GIST VINE team members can review raw submissions. Trusted service providers host and secure the platform on our behalf. We do not sell personal information.

We may share anonymous themes and summaries. We will not publish your name, email address, phone number or identifiable voice recording without additional permission.

Public What We See figures are aggregated. Contributor demographic views are available only after sign in and are withheld when fewer than five voices match. Subscribed clients can access fuller aggregate breakdowns, while town or city, exact age, raw responses, contact details and internal working notes remain inside authorised workspaces.

Where it is stored

The pilot uses OpenAI Sites hosting with Cloudflare-backed database and file storage. These providers may process information in countries outside the UK under the safeguards that apply to their services.

How long we keep it

We review identifiable pilot information at least every 12 months and delete or anonymise it when it is no longer needed for the conversation, follow-up or legal obligations. Anonymous themes and learning may be kept for longer because they no longer identify participants.

Your choices and rights

Depending on the circumstances, you may ask us to give you a copy of your information, correct it, delete it, restrict its use or transfer it. You may withdraw consent or object to some uses.

You can withdraw consent or object.

Use the form below. We may need enough information to confirm that the request relates to you.

You can also complain to the Information Commissioner’s Office.